Looking to refer a patient to our practice? Our Specialty Veterinary Referral Center in Winter Haven offers specialized and advanced services to aid general veterinary practitioners with their patients’ complex medical needs. We collaborate with referring veterinarians to provide their patients with the highest level of care and aim to be available whenever needed. Our facility offers cutting-edge diagnostics and innovative monitoring to accommodate a broad spectrum of challenging cases.
If you need to send one of your patients to our Specialty Veterinary Referral Center, please see the instructions below to complete the referral process. And if you have any questions about referring a patient, please call (863) 324-3340 so one of our team members can assist you.
Send Patient Files Through the rVetLink Portal
For a smooth patient referral process, you can login to your rVetLink account to send medical records directly over to our hospital.
Services at Veterinary Healthcare Associate’s state-of-the-art facility include specialty care and emergency care from our collaborative team. We accept patients 24 hours a day, 365 days a year.
Referring a Patient
Our referral procedure for ER cases: Please call ahead of time to talk to a doctor, and then upload your patient's records using rVetLink, or fax to (863)325-8658 or email email@example.com.
Our referral procedure for specialty cases: Upload your patient's file through the rVetLink to start the referral process. In addition, you can either fax files to (863)325-8658 or email firstname.lastname@example.org. When you feel it is necessary for one of your patients to visit our specialty team, please contact our referral coordinators at email@example.com or (863)324-3340 and send us a complete medical record, including pertinent medical history, radiographs, and laboratory results.
Collaboration & Communication
We operate as an extension of the family veterinarian, so once the patient is under our care, we will confer with you on any questions that we may have to ensure the patient receives appropriate care. We will continue to maintain contact with you until the patient is recovered and can be transferred back to your care. At that time, we will transfer updated medical records and radiographs back so that your records are complete. Throughout the referral process, we maintain open lines of communication.
Transferring a Patient
If a patient requires overnight care after a specialty procedure, we automatically transfer that patient to our ICU team. The referring veterinarian has the option to transfer the patient to his/her care upon request. Our specialty and emergency teams work very closely to ensure a seamless quality of care for all patients.
In evaluating your patients, we gladly provide free telephone consultations. Our specialists will call you to discuss the case after evaluation, upon request.
Here are a few common questions that you may have about our practice: