Looking to refer a patient to our practice? Our Specialty Veterinary Referral Center in Winter Haven offers specialized and advanced services to aid general veterinary practitioners with their patients’ complex medical needs. We collaborate with referring veterinarians to provide their patients with the highest level of care and aim to be available whenever needed. Our facility offers cutting-edge diagnostics and innovative monitoring to accommodate a broad spectrum of challenging cases.
How to Refer a Patient
Please follow the instructions below to submit a referral for an emergency or specialty case, based on whether you have portal login credentials. If you need guidance, contact us at (863) 324-3340 so we can assist you.
How to Refer an ER Case
For emergency cases, please call (863) 324-3340 before sending the patient so you can speak with a doctor. You can then submit the patient’s records through the portal or guest referral form, or you can email records to referrals@vhavets.com.
How to Refer a Specialty Case
For specialty cases, upload your patient's file through the portal to start the referral process, or email referrals@vhavets.com. Submit the referral form along with the patient’s pertinent medical history, recent laboratory results, radiographs, diagnostic images, and other relevant records. Our referral coordinators will review the information and help coordinate the next steps.
Referring Veterinarian Portal
Practices with established rVetLink credentials can log in to submit referrals and access the portal’s full features. Once signed in, users can view patient charts, manage profile information, update settings, and follow referral activity.
Guest Referral Form
New referring practices and hospitals without portal credentials can use the guest referral form to submit a patient directly. No account or login is required.
The form allows you to provide referral details, veterinarian and client information, patient information, medical records, laboratory results, and diagnostic images. Guest access is limited to submitting the referral form. To view patient charts, profiles, settings, and other portal features, you will need to log in through the full Referring Veterinarian Portal.
Transferring a Patient
If a patient requires overnight care after a specialty procedure, we automatically transfer that patient to our ICU team. The referring veterinarian has the option to transfer the patient to their care upon request. Our specialty and emergency teams work very closely to ensure a seamless quality of care for all patients.
In evaluating your patients, we gladly provide free telephone consultations. Upon request, our specialists will call you to discuss the case after evaluation.
Collaboration & Communication
We’re here to support you as an extension of your practice. While your patient is in our care, we’ll stay in close communication, reach out with any questions, and keep you updated on their progress. Once the patient is ready to return to your care, we’ll provide updated medical records and radiographs to help ensure a smooth transition and complete continuity of care.
We value the opportunity to work alongside your practice and support the patients you refer to us. Our team is always available to answer questions, discuss a patient’s needs, or assist with submitting records. For emergency referrals, please call ahead so our medical team can prepare for the patient’s arrival.
Fax: (863) 325-8658
FAQS
Here are a few common questions that you may have about our practice: