Central Florida's 24-hour Emergency Care and Specialty Referral Center

Client Services

Our knowledgeable client service team welcomes and educates our clients with a smile. They are friendly and always helpful in answering any need for our clients. In time, that voice our clients hear on the phone comes to be a close friend at VHA. Each day, they lovingly bake our Otis Spunkmeyer cookies for the hospitality station for our clients, which makes them a pretty popular group! Our client service team is led by Hope, who has been caring for VHA clients since 1997.

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At VHA we are not only a team but a family. Our team is built on a fundamental trust that each of us is here for the right reasons. We understand that each team member is equally valuable, and we help others whenever needed. Strong teamwork leads to greater efficiency and productivity, resulting in a lean, mean, veterinary machine. By the way, our team always has fun! Through collaboration, mutual respect and open communication, our team creates an exceptional veterinary experience one client at a time. Teamwork makes the dream work.

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