Central Florida's 24-hour Emergency Care and Specialty Referral Center

Client Services

Our knowledgeable client service team welcomes and educates our clients with a smile. They are friendly and always helpful in answering any need for our clients. In time, that voice our clients hear on the phone comes to be a close friend at VHA. Each day, they lovingly bake our Otis Spunkmeyer cookies for the hospitality station for our clients, which makes them a pretty popular group! Our client service team is led by Hope, who has been caring for VHA clients since 1997.

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The strength of VHA lies within our team members. They are the bricks and mortar of who we are and why we are here. We believe there is endless potential within each of us, and we empower our team members for individual success. We foster creativity, leadership, and personal growth and understand that this will promote a powerful sense of contribution and fulfillment. We empower our clients to be able to make the very best decisions for the care of their pets. Knowledge is power; belief in oneself is empowerment. 

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